Grubhub Data Breach: All You Need to Know
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By Farrukh Mushtaq
Farrukh Mushtaq
See author profileFarrukh Mushtaq, a digital marketer at PureSquare, possesses a keen interest in cybersecurity and enjoys writing about it. With several years of experience in the digital marketing industry, he brings expertise and passion to his work.
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7 February 2025
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11 mins read
If you've ever placed an order, driven for the platform, or run a restaurant, here's what you need to know to protect yourself!
Food delivery company Grubhub disclosed a data breach impacting the personal information of customers, merchants, and drivers. The breach occurred when attackers gained access to Grubhub's systems using an account belonging to a third-party service provider.
Upon discovering the incident, Grubhub took immediate action, including:
- Terminating the compromised account
- Removing the service provider from their systems
- Hiring external forensic experts to assess the impact
- Rotating passwords and enhancing security monitoring
What Happened in the GrubHub Data Breach?
The investigation found that attackers accessed the following personal data:
- Full names
- Email addresses
- Phone numbers
- Partial payment card details (card type and last four digits) for some campus diners
- Hashed passwords for specific legacy systems
Grubhub confirmed that no sensitive financial details were compromised, such as whole payment card numbers, Social Security numbers, or bank account details.
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What are the Risks of Exposed Data?
The compromised data can be exploited for various cybercrimes and fraudulent activities. Below are the risks associated with each category of exposed information:
- Full Names: These may be misused for identity fraud, including opening new accounts or making unauthorized purchases.
- Email Addresses: Enhanced risk of phishing attacks, account takeovers, and spam emails.
- Phone Numbers: Higher likelihood of phishing scams via calls and texts, leading to unauthorized access to personal and financial information.
- Partial Payment Card Information: Although full details were not exposed, attackers may attempt fraud using the last four digits and card type.
What Should I Do in Case of a Data Breach?
To mitigate the risks, consider taking the following precautions:
- For Email Addresses
- Change your email password and enable two-factor authentication.
- Update security questions and passwords for accounts linked to the breached email.
- Avoid opening suspicious emails or clicking on unknown links.
- For Phone Numbers
- Stay vigilant against phishing attempts via text messages and calls.
- Do not share personal details with unknown contacts.
- Block or ignore messages from untrusted sources.
- For Payment Card Information
- Monitor your bank and credit card statements for unauthorized transactions.
- Enable fraud alerts and transaction notifications with your bank.
- Consider replacing compromised payment cards if necessary.
How to Minimize Damage During Data Breaches
Data breaches through vendors' systems are not something new! We have witnessed MOVEit breach, OKTA, and Solar Winds attacks in the past.
What did we learn? We cannot trust vendors with our information!
You must stay vigilant and proactive to protect your information. Consider using dark web monitors to get alerts if your data has been exposed, allowing you to take immediate action, such as changing compromised credentials or freezing affected accounts.
Online trackers collect your digital footprints and later share your data. Use PurePrivacy to enable dark web monitoring and receive alert notifications as soon as someone posts your personal information on the dark web.
Frequently Asked Questions (FAQs)
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Was my Grubhub account password compromised?
No, Grubhub has confirmed that account passwords were not exposed, only the legacy system passwords were compromised, but the company has changed them as a precautionary measure.
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Should I change my Grubhub password?
Yes. You must always take precautionary measures whenever you doubt that your data is a part of a breach. Although Grubhub has not identified any marketplace password breach, you must change your password and enable two-factor authentication.
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How do I know if my data was part of this breach?
You can contact Grubhub or check if you have received any notification about the compromised information. Stay alert if you receive suspicious emails or phone calls from unknown sources.
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What is Grubhub doing to prevent future breaches?
Grubhub has taken all the precautionary measures to prevent further damage this data breach could cause. The company has enhanced security measures, including improved credential security and increased monitoring. Plus, they have hired cybersecurity experts to assess vulnerabilities.
In Conclusion
Managing vendor security is difficult but must be a priority as it has become an industry issue. Grubhub has handled the breach swiftly. You must stay vigilant and keep your accounts safe, monitor your financial transactions, and stay alert if you experience any phishing attempts.
