How To Delete Your Arlo Account 2024

By Farrukh Mushtaq

Farrukh Mushtaq

Farrukh Mushtaq, a digital marketer at PureSquare, possesses a keen interest in cybersecurity and enjoys writing about it. With several years of experience in the digital marketing industry, he brings expertise and passion to his work.

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18 April 2024
11 mins read

Table of Content

Table of Contents

Arlo provides home security devices like doorbell cameras, indoor and outdoor security cameras, and baby monitors are some of its primary offerings.

You can control all of these security devices' recordings with an Arlo account. Even if the business has received excellent evaluations, it could be challenging to remove an Arlo account.

Those who no longer use Arlo goods are likely to get marketing emails until their account is canceled. An open, unused account creates a security concern. And because private data is stored within these user accounts, it adds to the threat of data breaches.

You need to deactivate the Arlo accounts after you have finished using their items. This blog will walk you through the steps of deleting your account from Arlo.

What Is Arlo?

Arlo Technologies, an American business, manufactures wireless surveillance cameras.

Before it made its initial public offering (IPO) on the New York Stock Exchange in August 2018, Arlo was a brand of similar products owned by Netgear, who maintained control of the company after the IPO.

At the beginning of 2022, the business reported that it sold 21.6 million gadgets, having 5.82 million users who registered, and 877,000 paying accounts.

Why Do You Want to Close Your Inactive Arlo Account?

Arlo has access to a great deal of personal data about you, such as your home address, phone number, and much more.

As a security measure, any unused account must be removed. Organizations may update their terms of service with little warning, disclosing your sensitive details to the spammers.

Any business, even Arlo, might experience a data breach. There is no need for you to put your data in danger if you are not using Arlo's products.

How to Delete Your Account from Arlo

Use Live Chat to Delete Your Arlo Account

You must first disconnect every product from your Arlo account.
To delete your account, you will then need to get in touch with Arlo support directly.
Launch your web browser and navigate to the Arlo support page.
A "Chat with us" text box will appear. Click on the "Start Chat Now" button.

You will automatically connect to the chatbot and the chat box will open.
Enter "Contact Support." Selecting "Delete Account" will simply lead to notifications showing up; it won't erase your account.
You will be asked for your name and email address by the chatbot.
After that, an email with a verification number will be sent to you. Give the chatbot that code.
Then, you will receive live help by email.
Tell the live support agent that you want to remove your account and all related personal information.

Are There Any Other Options for Deleting My Arlo Account?

No. You’ll need to contact live support if you wish to have your Arlo account deleted, in one way or the other. Although the Arlo app can be used for it, using a PC will be more convenient.

Problems You Could Have with Arlo Account Deletion

Arlo accounts can only be removed by communicating with a live representative. It adds unnecessary complexity to the process of deleting an account.

Arlo does not want you to cancel your account. They want to keep delivering you promotional emails once you become a paid subscriber. It makes deleting an account challenging.

What Happens When You Delete an Account from Arlo?

There is some uncertainty over how to delete an Arlo account. Here's what you could anticipate:

Closing an Account Might Need Contact Support

Although there is an "account delete" feature in the program's settings, according to certain user forums, it may not always be accessible. If so, the first step in closing an account would probably be to get in touch with Arlo support.

The Device Uninstallation Is Probably Suggested

It's a good idea to disconnect your Arlo gadgets from the account before closing, despite the removal method used. This guarantees that they are no longer associated with your account.

The Duration for Data Erasure Remains Unclear

The duration for which Arlo keeps customer information after account deactivation is not disclosed in official documentation. For further information, it is recommended to review their privacy policy.

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Frequently Asked Questions (FAQs)

How can the Arlo camera be deleted from my account?

When uninstalling an Arlo Wire-Free or Arlo Pro Wire-Free camera, ensure that the attached Arlo or Arlo Pro base station is in Disarmed mode. To uninstall a device, tap or click Settings > My Devices and choose the desired device. To remove a device, scroll to the bottom of the page and tap or click on it.
What occurs if you don't have an Arlo subscription?

If you choose not to subscribe to Arlo, you are still able to use all of the features on this camera. You can see individuals or cars drive by while watching the camera's livestream. You can communicate with anybody on the other side of the door using the two-way talk feature.
What will happen if I restart my Arlo?

One of the first steps in troubleshooting a device is to do a soft reset, which involves turning the device off and back on. This process is similar to restarting a desktop computer. If the battery is extremely low, most of the time a soft reset won't impact the data on the device.
Does Arlo erase itself automatically?

The duration of videos and images in your Arlo library varies based on the length of your membership plan: 7, 30, or 60 days. If you would like to remove a video or photo before it is removed automatically after the 7-, 30-, or 60-day duration of your subscription plan has ended

Delete Your Account and Stay Protected

Arlo provides excellent home security systems, but removing your account can be difficult. The only verified way to resolve this is to contact support as there isn't an available option within the app.

This step-by-step shows how to start the account deletion process by contacting Arlo's live chat and describing what to expect next. Don't forget to take out your Arlo devices before turning them off.

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