How to Delete Your BetterHelp Account 2024

  • By Farrukh Mushtaq

    Farrukh Mushtaq

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    Farrukh Mushtaq, a digital marketer at PureSquare, possesses a keen interest in cybersecurity and enjoys writing about it. With several years of experience in the digital marketing industry, he brings expertise and passion to his work.

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  • 18 April 2024
  • 8 mins read

Table of Content

Table of Contents

BetterHelp is a well-known online shelter for mental health services. Regardless of how life changes, there can be a point when leaving BetterHelp is required. We will be assisting you in understanding how to delete your BetterHelp account properly in this blog post.

What is BetterHelp?

BetterHelp is a mental health platform that offers individuals direct online therapies for their mental health. In addition to phone and text contact, web-based interaction is employed to deliver online counseling and therapy services.

Why You Should Delete Your BetterHelp Account?

Your mental health and life are both journeys. Therefore, you might need to go beyond BetterHelp at some point in your search for mental wellness and digital privacy. You may no longer need internet therapy if you've found the perfect in-person therapist or if your situation has changed. 

Privacy is essential. Between 2017 and 2018, BetterHelp is accused of sharing over 7 million user emails with Facebook, potentially exposing mental health therapy patients through targeted ads. You could delete your BetterHelp account if you are concerned about your internet data or wish to leave a lesser digital impression.

How to Delete Your BetterHelp Account

If you want to delete your better help account you can do this by following the simple steps.

Step 1: Open the BetterHelp app on your mobile phone you can also access your desktop browser for this purpose as well.

Step 2: Log in to your BetterHelp account.

Step 3: Go to the menu tab and click on my account settings.

Step 4: This will take you to the settings page where you can edit your account settings.

Step 5: Visit the person information section and click on the Request Eraser.

Step 6: BetterHelp will ask for a confirmation. After that, your account will be deleted.

Is It Simple to Delete Your BetterHelp Account?

Indeed. It's easy to delete your account from BetterHelp. It just requires a few fast clicks and quick responses to a few questions. Details can be found in the above step-by-step instructions. 

Informing your therapist that you intend to stop is one of the next stages, particularly if you've had a positive—or at least fairly positive—experience with them. Although having this discussion isn't always simple, it might help you and your therapist come to a satisfactory conclusion rather than leaving things open-ended.

There's no need to feel guilty about ending your therapy; in fact, if you take the time to discuss your options with your therapist and consider the progress you've made, ending therapy can feel really good.

What Will Happen After Deleting Your BetterHelp Account?

Your past discussions with your therapist will no longer be available to you. Additionally, you won't be able to access therapy reports, medications, or any other data that is stored on the site.

However, BetterHelp will find value in the input you provide to them. The data will be utilized to improve the services and platform.

But you will be happy to hear that you won't be rejected if you ever wish to rejoin BetterHelp in the future. If previous clients choose to return to BetterHelp, they will be greeted with open arms. You can always re-register and begin at any time when you're ready.

Embrace PurePrivacy to Boost Social Security

Social media offers connections and entertainment, but it also raises privacy issues. You are empowered with PurePrivacy's Social Media Manager! It checks all of your accounts, suggests the best security settings for you depending on your preferences, and makes it simple for you to implement them. With PurePrivacy, you can stay safe and connected.

Quick Analysis

PurePrivacy looks for weak points and places where privacy settings may be adjusted on your social media accounts (Facebook, Twitter, Instagram, etc.)

Personalized Security

The manager makes suggestions based on your preferences, and you select the amount of privacy you desire (lock-down or low-key). Simplify your interactions on social media with personalized security.

Single-Tap Operation

There's no need to understand technical lingo. With just one swipe, you can quickly and easily implement the suggested security measures, saving you time and removing any uncertainty.

  • Simplify your online presence today

    With PurePrivacy, make sure all your personal data remains safe without a hassle!

Frequently Asked Questions (FAQs)

  • How much time does BetterHelp take to get back to you?


    BetterHelp's customer support team and therapists aim to reply to messages and inquiries within a day. There are instances when the reaction is much quicker and instances when it takes a little longer.

  • Is it possible to remove your BetterHelp login?


    Open your BetterHelp account and log in. Go to Menu > My Account (or Account settings) > Payment settings > Cancel Membership if you are currently getting therapy. Next, select Request Erasure under Menu > My Account (or Account Settings) > Personal Information.

  • Does BetterHelp have a free version?


    BetterHelp offers online treatment that is not free but can cost as little as $65 to $100 each week (paid every four weeks), depending on the therapist's availability, location, and preferences.

  • Is it possible for me to pause BetterHelp or stop my subscription?


    It is possible to halt or suspend your BetterHelp membership. It's common to require a week or two off from therapy due to a busy schedule, an upcoming trip, or other personal circumstances. BetterHelp is aware of this and is prepared to assist you if it occurs.

Prioritize Your Digital Safety!

We hope you found this post helpful in learning how to remove the BetterHelp account. BetterHelp is aware that the decision to remove your account is justified. 

Never forget that BetterHelp cherishes your journey toward self-discovery and that your online security is as important as your physical safety.