How to Delete Your Box Account in 2024

  • By Muhid Suleman

    Muhid Suleman

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    Muhid Suleman, An expert writer from Pureprivacy's content team, Dedicate to make data privacy simple and accessible for you. Muhid, Our Content Wizard, weaves tales about online privacy using simple and user friendly procedures. He firmly believes that online privacy is your right and a big deal in the digital jungle.

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  • 31 May 2024
  • 11 mins read

Leaving Box Behind? 

Deleting your Box account is simple! This guide will help you through the procedure for both free and paid accounts to ensure a smooth and permanent closure. 

Before we begin, please remember that deleting your account will result in the loss of all of your stored files. 

Make sure you've downloaded any important files you do not wish to lose forever. Let's get started.

What is Box?

Box, Inc. is a public business headquartered in Redwood City, California. It creates and distributes cloud-based document management, collaboration, and file-sharing tools for companies. 

Aaron Levie and Dylan Smith cofounded Box in 2005. Box started out focusing on consumers, but around 2009 and 2010, it shifted its attention to commercial users. 

Before going public in 2015, the company raised around $500 million through various funding rounds. Its software lets users store and manage data in an online folder system that can be accessed from any device. 

Users can then leave comments on the files, share them, use workflows, and set security and governance restrictions.

Why Should I Delete My Account from Box?

There are a few reasons why you might want to delete your Box account:

You No Longer Need Cloud Storage

You might have discovered a new storage solution that better meets your needs or no longer requires cloud storage.

Discovered a Better Cloud Storage Solution

Numerous cloud storage options are available, each with unique features and costs. If you've discovered another provider that meets your needs at a lower cost or with a more comprehensive feature set, deleting your Box account makes sense.

Privacy Concerns

If you are concerned about your data privacy, you can opt to cancel your account and save your files elsewhere.

Unused Account

If you have not used your Box account in a long time and don't intend to in the future, removing it can help you simplify your online presence and make room for other services.

How to Delete Your Account from Box

Individual or Free Account

  1. For all of them, go to and log in to your account.
  2. Then click on the Profile icon in the top right corner of the screen.
Then click on the Profile icon in the top right corner of the screen
  1. After that, click on the Account Settings option in the dropdown menu.
  2. Then, on the next page, click on the Deactivate Your Account button.
click on the Deactivate Your Account button

Pro or Paid Account

  1. Go to and log in to your account.
  2. After logging in, go to the Account Settings option.
  3. Then scroll down to the bottom, where you can see the Permanently Delete Account button, and click on it.
Permanently Delete Account button
  1. Then click on the OK button on the popup window to confirm.
click on the OK button on the popup window
  1. After that, you must provide your email in case you want to reactivate your account in the future. 
  2. They will send you instructions on how to do so by entering your email and clicking on the Submit button.
entering your email and clicking on the Submit button
  1. Then, you will see this message, which says account deletion is successful on the next page.

Things to Consider Before Deleting Your Account from Box

Here are some things to think about before deleting your Box account:

Download Important Files

  • Before cancelling your account, download any important documents or files you do not wish to lose forever. 
  • Once your account has been deleted, Box will not provide any recovery options.

Collaborations and Shared Files

  • If you have collaborated with others on Box files, removing your account could restrict their access. 
  • Consider notifying them and handing over ownership of any shared files you want them to maintain. 
  • This ensures they do not lose access to critical documents.

Cancellation of Paid Plans

  • If you have a paid Box plan, cancel it to prevent further payments before cancelling your account. 
  • You can generally find the cancelation option in your account's settings or billing section.

Data Backups (For Businesses)

  • Deleting a Box account can impact data backups and retention rules. When you begin, make sure you have a proper backup plan. 
  • Business accounts frequently have strict legal or regulatory obligations for data-keeping. 
  • Deleting your Box account could disrupt these policies.

Is Box Considered a Safe Platform?

Box is widely considered a secure cloud storage provider, with effective encryption and safety measures in place to protect user data. 

However, no platform is completely risk-free. Potential safety hazards include phishing attacks that attract you into disclosing your login credentials, unauthorised access if you use weak passwords, and, in rare situations, data breaches.

Read people's reviews more about its safety.

Reddit thread about box

Although Box is secure, using PurePrivacy with it can improve your overall privacy. PurePrivacy allows you to customise your social media privacy settings, while Box does not. 

It can examine your social media accounts for privacy threats, suggest better settings, and even remove your search history and outdated posts. 

This gives you more choice over what you share online and how your information is used on social media.

Improve Your Data Safety Online 

PurePrivacy serves as your digital security companion, assisting you in controlling your social media privacy and reducing the amount of personal information exposed online through data brokers.

How PurePrivacy Keeps You Secure:

Remove My Data

  • This service automates the removal of your personal information from data brokers. 
  • After receiving your basic information and consent, PurePrivacy submits recurrent data removal requests on your behalf. 
  • The feature allows you to track progress and receive weekly reports.

Risk Score for Data Brokers

  • PurePrivacy checks data broker privacy policies to calculate the risk score linked to the data that they hold. 
  • This score assesses the risks related to your information being collected and potentially sold by these brokers.

Run a Privacy Scan

  • PurePrivacy identifies significant risks to your account by checking the current status of each feature. 
  • It will highlight areas that require improvement, such as not connecting any social media accounts, not scanning settings, or not enabling the tracker blocker.

Frequently Asked Questions (FAQs)

  • Is the Box account safe?


    By default, account users have private access. All communication with Box from your computer or mobile device is protected using SSL. Data is encrypted in storage with 256-bit AES. Additional security features include file-level password protection and access notification.

  • What happens when you delete a user from Box?


    The Group Admin can add another active user as a co-owner to allow members and collaborators to see the files and folders again. Upon deletion of the Box user account, all content stored in Box will be permanently removed.

  • Do Box accounts expire?


    When an account expires, it and any content kept in Box are terminated. On the expiration date, the account becomes inaccessible to the account holder, but the data owned by the account and shared with other accounts will remain available for six months.

  • Is Box part of Google?


    Box has been integrated with Google Workspace as part of this collaboration, connecting teams and making communication easier. And with all of your Box content hosted on Google Cloud, you can be confident that it will never leave the world-class security of Google's data centres.

  • Simplify your online presence today

    With PurePrivacy, make sure all your personal data remains safe without a hassle!

Bid Farewell to Box

You can now follow this guide to delete your Box account step-by-step, whether free or premium. 

Remember to back up any important files before starting, and consider the impact on collaborators if applicable. 

While Box is a secure platform, you can enhance your overall online security with an app such as PurePrivacy. 

It can manage your social media privacy settings, analyse for threats, and even delete your search history and old postings. 

Manage your online presence and understand the potential threats to provide a safer and more secure digital experience.