How To Delete Your Shopify Account In 2024

  • By Unzila Siddique

    Unzila Siddique

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    Hi, I'm a part time content writer and full time SEO dabbling in the world of cybersecurity, one step at a time.

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  • 2 April 2024
  • 6 mins read

You may be struggling to manage your Shopify account and are considering permanently deleting your subscription to quit Shopify. You can completely delete your Shopify account, so don't worry. You'll find a thorough, step-by-step guide on how to permanently delete and cancel your Shopify account.

What is Shopify?

Shopify is an easy-to-use e-commerce platform that provides a streamlined dashboard for small businesses to design and sell their products online. Shopify merchants have the ability to create a cutting-edge online store and sell via chat, text, email, and other channels as well as on other blogs, websites, and seller marketplaces. 

Why Should You Delete Your Account from Shopify?

You might be deleting your shopify account for different reasons such as you want to close your shop or you are not getting enough sales. Data leak is the most significant reason to delete your account. 

Approximately 200 Shopify users' personally identifiable information (PII) was stolen via an internal data breach. Shopify provides safety to their users but any kind of data breach can result in data lost.

How to Delete Your Account from Shopify

If you want to delete your account form Shopify, follow these simple steps.

Step 1: Log into your account at

Step 2: Navigate to the Settings > Plan tab in your Shopify admin to view information about your current plan, the date of your subsequent payment, and a deactivate button for your store. To deactivate the store, click the button.

Step 3: By selecting Cancel Subscription and Deactivate Store, you may verify that your store has been deactivated.

Step 4: From the drop-down option, choose why you want to permanently delete your Shopify account. If you are unable to locate a suitable explanation, choose "Other reason," provide the explanation, and press the "Continue" button.

Step 5: The last step in permanently deleting your Shopify account is this. After entering your login information, select "Deactivate now."

Things to be Taken Care of Before Deleting Your Shopify Account

You must settle any unpaid payments that may still be lingering at that time before you delete your Shopify account. After your online store closes, you will still get a bill if you haven't paid for everything that is owed.

To obtain a copy of your store data in case it becomes necessary in the future, export it. CSV files can be exported for backup including Invoice history, Client information, discount, gift card codes, etc.

Even after deactivating your Shopify admin account, you still need to cancel each subscription for third-party apps to prevent unforeseen charges on your credit card.

How to Cancel My Subscription To Shopify POS

Take these steps to cancel your Shopify POS subscription:

  1. Open your Shopify account and log in.
  2. Select the 'Apps' tab using the menu on the left.
  3. Locate and select the "Shopify POS" application.
  4. Navigate to the "Billing" tab.
  5. Click the "Cancel subscription" button located under the "Plan and billing details" section.
  6. Click "Cancel subscription" to confirm your cancellation.
  7. You won't be billed for your Shopify POS membership going forward as it will be canceled now.

Frequently Asked Questions (FAQs)

  • How do I close my account on Shopify?


    Go into the Shopify admin area, choose the following to terminate your plan: Plan > Settings > Cancel Subscription Close the store and cancel your subscription > Select the reason for cancellation > Put in your password here > Close store

  • Is it possible to end your Shopify subscription at any point?


    Yes, you can use your admin panel to cancel your Shopify subscription at any moment.

  • What happens if I don't pay for my Shopify subscription?


    Your store will be temporarily suspended if you fail to pay for your Shopify subscription. It might be closed permanently after an extension period.

  • Is there any cost for deleting the Shopify account?


    Before you close your account, you must pay Shopify any outstanding debts or reimburse Shopify Capital funds. Although there are no fees associated with canceling, pre-paid subscriptions will not be refunded.

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Manage Your Shopify Account Smartly!

With all the important factors taken into account, this step-by-step guide gave you a clear way to delete your Shopify account.

Recall that Shopify provides alternatives to suit your eCommerce journey, whether you're selling your online store, taking a break, or transferring platforms. 

Carefully consider your options, then select the one that best fits your company's objectives.