How to Get Unbanned from Ibotta: 3 Easy Steps

  • By Farrukh Mushtaq

    Farrukh Mushtaq

    Author Image

    Farrukh Mushtaq, a digital marketer at PureSquare, possesses a keen interest in cybersecurity and enjoys writing about it. With several years of experience in the digital marketing industry, he brings expertise and passion to his work.

    See author profile
  • 25 September 2024
  • 11 mins read

Getting banned from Ibotta can be frustrating, especially when you’re relying on the cashback app to save money. 

One moment, you're redeeming offers, and the next, you’re locked out, unable to use your account or withdraw your earnings.

While most bans result from violations of Ibotta's guidelines, many users are banned without realizing they’ve done anything wrong. In this guide, we will help you to protect your account to avoid future issues.

Method #1: Use a VPN (Virtual Private Network)

If Ibotta banned your IP address, you can use a VPN to change your IP address and continue using Ibotta without hassle. 

A VPN hides your actual IP address and allows you to appear as though you’re accessing the app from a different location.

  • Uninstall Ibotta from your device.
  • Download and install a trusted VPN.
  • Choose a high-speed VPN service.
  • Connect to a server in a different region.
  • Reinstall Ibotta and create a new account using fresh information.

Method #2: Contact Ibotta Support

Explain your situation calmly and respectfully, providing any relevant details that might clarify why you believe the ban was a mistake.

The support team may take some time to respond, especially during periods of high inquiry volume.

Method #3: Consider a New Account

If your appeal is unsuccessful, you may need to create a new account. Ensure you adhere strictly to the rules to prevent another ban.

Always remember that Ibotta’s decision to ban an account is generally final. While attempting to appeal the ban is worth a try, be prepared for the possibility that it may not be overturned.

By understanding Ibotta’s policies and using the app responsibly, you can minimize the risk of future bans and continue to enjoy cashback rewards.

Why Does Ibotta Ban Your Account?

Here are a couple of reasons why Ibotta bans your active account: 

Violation of Community Guidelines

Ibotta has strict guidelines to ensure fair use for all its members. Violations like submitting fake receipts, manipulating offers, or providing false information can lead to an account ban. It’s essential to follow these rules carefully to continue using the app.

Suspicious Activity

Ibotta tracks patterns that might indicate suspicious behavior, such as redeeming a high number of offers in a short period or using the same receipt multiple times. Even if unintentional, such activity could lead to your account being flagged and banned.

Use of Unofficial Apps or Tools

Using third-party tools or apps to automate processes or hack Ibotta’s system is strictly prohibited. If detected, Ibotta will ban your account for violating their terms of service.

Multiple Accounts

Ibotta only allows one account per user. If you try to create multiple accounts, even on different devices, this could be a violation of their policy and result in a ban.

Fraudulent Receipts or Purchases

Submitting fake or altered receipts is against Ibotta’s guidelines. Any attempt to scam the app by submitting false information will lead to an immediate ban. Always submit legitimate receipts from real purchases to avoid any trouble.

Can You Get Unbanned from Ibotta?

Yes, you can get unbanned from Ibotta, but success isn’t guaranteed. Ibotta does allow users to appeal bans, especially if the ban resulted from a misunderstanding or mistake. However, not all appeals are successful, and if the platform believes the ban was justified, it may not lift it.

How to Get Unbanned from Ibotta

Unfortunately, there is no guaranteed way to get your Ibotta account unbanned. Once an account has been banned for violating Ibotta's terms of service, the decision is typically permanent. Here are a few methods to try:

Types of Ibotta Bans

Temporary Ban

A temporary ban means your account is locked for a short period. After the ban period ends, you’ll regain access to your account.

Permanent Ban

A permanent ban means your account is disabled indefinitely, and you’ll no longer be able to use it. In this case, your best option might be to create a new account.

Device Ban

If Ibotta bans your device, you’ll be unable to create a new account on that device, even if you use different account details. A VPN or a different device may be necessary to bypass this type of ban.

How to Avoid Future Bans on Ibotta

Follow the Guidelines

Make sure you read and follow Ibotta’s community guidelines closely. This will help you avoid breaking any rules and getting your account banned.

Avoid Suspicious Activity

When you submit receipts and redeem offers, do so within reasonable limits. Excessive or unusual activity might make you look suspicious to Ibotta.

Use the Official App Only

Always use the official Ibotta app for all your transactions. Avoid using any third-party tools or apps that might go against Ibotta’s terms of service.

Secure Your Account

Protect your account by using a strong password and never sharing your login details with anyone. This will help prevent unauthorized access to your account.

Protect Your Information from Online Threats & Data Leaks

While using cashback apps like Ibotta, there’s always a risk that your personal information could be exposed. PurePrivacy can help protect your online presence with features like:

  • Use Dark Web Monitoring to check if your details are on the dark web.
  • Use the Tracker Blocker to prevent websites from tracking you.
  • Use the Remove My Data feature to request the removal of your information.
  • Use the Social Privacy Manager to improve your privacy on social media.

Keep an Eye on Dark Web Leaks

Get notified right away if your personal information is found on the dark web with Dark Web Monitoring.

Block Unwanted Trackers and Data Collection

Use PurePrivacy to stop unauthorized access and prevent hidden trackers from gathering your data.

Automate Your Data Removal Requests

Automatically send opt-out requests to over 200 data brokers to protect your personal information.

Boost Your Social Media Privacy

Improve your privacy settings on social media (Facebook, Instagram, LinkedIn, Twitter X) to protect your personal information.

Frequently Asked Questions (FAQs)

  • What causes an Ibotta ban?

    Plus

    Ibotta might ban you due to violations of guidelines, suspicious activity, or using unauthorized apps can lead to a ban. You can always reach out to Ibotta’s customer support to learn about the reason for the Ibotta ban.

  • How long does a temporary ban last?

    Plus

    A temporary ban can last from a few hours to several days but it might vary depending on the severity of the violation.

  • How can you get your device unbanned?

    Plus

    The first thing to do is contact Ibotta support reps with relevant information to appeal the device ban. The customer support reps will guide you through the process and get your issue resolved.

  • Simplify your online presence today

    With PurePrivacy, make sure all your personal data remains safe without a hassle!

In Summary

While getting banned from Ibotta can be frustrating, the methods discussed here may help you get unbanned. 
To avoid future bans and protect your online presence, consider using PurePrivacy with a VPN.